Terms & Conditions

PLEASE REVIEW OUR TERMS

  1. Tickets purchased at the event are to be used for single entry only on the day of purchased.
  2. Tickets purchased online must be printed and presented on day of entry.
  3. All attractions are weather permitted and may be closed for safety at any time without notice or refund.
  4. Please note all attractions have individual height and weight restrictions as we try to cater to everyone.
  5. No refunds will be given at any time for any reason.
  6. All patrons ride at their own risk and no responsibility will be taken for injury.
  7. Please follow the safety signs carefully located in the park as you may be asked to leave at any time without refund for not complying with safety rules.
  8. Spectators are permitted into the fun zones, but without use of any activity, you can also enjoy the bistro and bar area at no charge.
  9. Children under 10 years of age must be accompanied by a paying adult in the water zone at all times. 1/3 ratio permitted. Children under the age of 5 must be accompanied by a paying adult at all times. 1/1 ratio permitted.
  10. Due to health and safety reasons, once we hit capacity, we won’t permit anymore entrants to the fun park. You are more than welcome to enjoy the atmosphere as a spectator.
  11. During peak hours, we may limit and rotate patrons through the main water area. You may be given an allotted time in which you can enjoy certain activities. We appreciate your understanding and cooperation.
  12. By purchasing a ticket you acknowledge and agree that the fun zone is a high risk area and you play at your own risk, with no liability taken by Soccer Stars.
  13. By purchasing a ticket you agree to, and acknowledge that photos and videos may be taken and used for promotional marketing via our website, social media and other forms of marketing such as, but not limited too, posters or flyers.
  14. Free tickets are redeemable by the individual only. Social media profiles must be public otherwise competition entries are void. Tickets are non transferrable and can not be used in conjunction with any other promotion or offer. Please ensure you have a screenshot of your competition entry or proof. 1 free ticket per transaction. Please note, some competitions and giveaways are only redeemable with a paying customer.
  15. Strictly no BYO foods and drinks please. The venue has an onsite bistro with a selection of foods and drinks.
  16. Gates will open 5 minutes prior to the start time to ease the flow of traffic.
  17. We reserve the right to postpone or move any session.
  18. If your session is postponed, moved or cancelled you will be notified via email or we will notify customers via means of social media. Please ensure you like our Facebook page and check for updates.
  19. Any child under 10, not being supervised, faces being ejected from the zone or park if non supervision persists.