FAQ

OUR MOST COMMON QUESTIONS

If you are wanting to take part in any activities inside the park, you need to purchase a ticket.

If you have a child under 3 years of age, you do not need to purchase a ticket for them, however, they will need to be accompanied at all times by a paying adult.

All ages are welcome. A lot of our activities are sport related, so as long as you can kick a ball – you’ll have fun.

We have some restrictions on the slides, but everyone is welcome to come and have a splash.

We have fantastic facilites here at the fun park. We have toilets, showers, a bistro offering a selection of foods and drinks, we even have WiFi (so make sure you share your experience on social media).

There are shady sections around the main building – you are also welcome to go and relax inside the bistro which has aircon and WiFi.

You are also welcome to bring your own chairs and shade. We recommend getting down early if you want to do that (please bring appropriate weights/pegs for your shade if required – we cannot supply or install).

Yes! We adhere to the guidelines set out by the Victorian Health Department. We run daily checks to ensure the balance in the pools are at the levels required to operate.

We are strictly smoke free! We don’t allow smoking inside the fun park. It’s a child friendly environment so we expect you to respect that. Anyone caught smoking will be asked to leave.

YES! We have several operators on hand to ensure safety, but also to ensure everyone has a fantastic experience.
We have several first aiders on site, a designated first aid room and we also have a qualified lifeguard on duty at all times. So rest assured, you and your children will be in safe hands.
Please note that parents will need to accompany any children under 10 at all times on activities inside the park.
Just bring your e-voucher to our ticketing box to redeem your wristband. Please bring some ID.
The surface around/under the inflatables is astroturf, which can become very hot on very sunny days. Runners can be worn on all activities except for the wet areas. We will have grip socks available for purchase at the venue – these can be worn in the water, will provide grip on the inflatables and provide heat protection on hot surfaces.